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Guaranteed availability and stability
Ensuring your publication is readily available at all times is a top priority to us. A dedicated team of server wranglers and technical specialists work around the clock every day, to guarantee everything runs smoothly with an unparalleled uptime and quality.
Proactive surveillance of all systems and processes enables us to handle most issues before they become critical. In the rare cases you should spot an issue before we do, our Customer Care department is open 24/7, ensuring potential problems are dealt with before they become a liability to your publication.
New versions of operating systems, such as Android or iOS, usually require changes to the codebase of an app. Our contracts ensure forward compatibility, meaning that we will update your app if changes to the OS affect it.
Continuous development and refinement is your guarantee that your ePaper or eMagazine is always top of the line.
Stability and quality of service are not just words to us. They’re part of a legally binding contract. Read more about our guaranteed availability.